{
  "updated_at": "2026-06-30T08:44:43.688Z",
  "title": "Return Policy Summary Swipe File",
  "subtitle": "Plain-language return, refund, and exchange summaries that reduce policy friction without hiding exclusions.",
  "rows": [
    {
      "use_case": "Return summary",
      "copy_block": "Returns are accepted within [window] on eligible unused items in original condition."
    },
    {
      "use_case": "Start route",
      "copy_block": "Email support with your order number before sending anything back so we can confirm the next step."
    },
    {
      "use_case": "Refund timing",
      "copy_block": "Approved refunds are sent back to the original payment method; bank/card timing may vary."
    },
    {
      "use_case": "Exchange wording",
      "copy_block": "Exchanges are available for eligible items when the replacement is in stock."
    },
    {
      "use_case": "Exclusion clarity",
      "copy_block": "Final-sale, custom, hygiene-sensitive, or digital items may have different rules shown before purchase."
    }
  ]
}